Watch Sessions from HR23

Booking Terms and Conditions

Conference Registration

All delegates must register for the conference using the online registration system. The registration will only be confirmed upon receipt of payment in full. The categories of conference fees, together with appropriate deadlines for payment, are advertised on the conference website and on the online registration system. If full payment has not been received by one of the deadlines indicated, the ‘on-site’ delegate fee will be charged to the delegate on arrival at the conference.

Registration for the conference can be completed in person at the event itself, but only upon payment of the ‘on-site’ delegate fee. However if the maximum delegate capacity is reached, the organisers reserve the right to refuse additional registrations.

To register as a student delegate, you must be enrolled as a full-time student at a recognised university or college at both the time of registration and during the conference. Proof of student identification will be required.

Delegates registering as members of drug user/user advocacy organisations may be required to provide evidence of the bona fides of the organisation and the organisers may enlist the assistance of INPUD to help in any cases of dispute.

Payment of the delegate fee includes:

- Invitation to the formal conference launch (16 April)

- Access to all presentations, workshops, networking events and all other dedicated areas throughout the four-day event

- Tea, coffee and working lunch on all days

- Dedicated delegate pack upon arrival

- Conference bag and programme

- Access to conference app

The delegate fee does not include any travel and accommodation costs, which have to be arranged and paid directly by delegates.

Confirmation / Payment Receipt

A ‘Confirmation / Payment Receipt’ will be available in your online account once you have completed the registration process and HRI has received the appropriate payment in full.

Delegates will be required to present this ‘Confirmation / Payment Receipt’ at the check-in desk at the conference as proof of their registration and payment.

Methods of Payment

All registration fees must be paid in GB Pounds Sterling.

Payments can be made using a credit card or by bank transfer. Credit cards will be charged in GB Pounds Sterling (£). When paying by bank transfer, all bank fees and money transfer costs must be prepaid by the transmitter. Please indicate your delegate registration number and name as a reference on all bank transfers and communications.

Registration Name Change

If a delegate is unable to attend, an alternative delegate may attend in their place. However, the alternative delegate should inform the organisers of this change by e-mail (conference[at]hri[dot]global) before 2 April 2023 and bring with them the receipt confirming the payment of the appropriate delegate fee for the original delegate to present at the check-in desk for the conference.

Cancellation Policy

Notification of cancellation must be made in writing and sent to Harm Reduction International by email (conference[at]hri[dot]global). The notification must include all the relevant information regarding the bank account to which a possible refund may be remitted.

If written notification of cancellation is received before Friday 17 February 2023, 80% of the registration fee will be refunded. If written notification of cancellation is received before Friday 17 March 2023, 50% of the registration fee will be refunded. We regret that no refunds will be made for cancellations received after this date. You will be permitted to transfer your registration to an alternate delegate or to an online registration. The cancellation will not be effective until a written acknowledgement from Harm Reduction International is received.

In the case of over-payment or double payment, refund requests must be made in writing and sent to conference[at]hri[dot]global no later than Friday 14 April 2023. Refunds will be sent after the close of the conference and will be made in the same form as the original transaction. For original payments made by bank transfer, the cancellation notification must indicate a bank account to which a refund may be remitted.

Credit will not be given for unattended events or early termination of attendance.

Cancellation of the Conference

In the event that the conference cannot be held or is postponed due to events beyond the control of the conference organisers (force majeure) or due to events which are not attributable to wrongful intent or gross negligence of the conference organisers, the conference organisers cannot be held liable by delegates for any damages, costs or losses incurred, such as transportation costs, accommodation costs, financial losses, etc. The conference organisers strongly suggest that all travel and accommodation bookings are fully flexible.

Under these circumstances, the conference organisers reserve the right to either retain the entire registration fee and to use it for a future conference, or to reimburse the delegate after deducting costs already incurred for the organisation of the conference and which could not be recovered from third parties.

Modification of the Programme

The conference organisers reserve the right to modify the programme, which is published as an indication only.

Lost Name Badges

The HR23 conference name badge must be worn at all times during the conference. Access to the conference facilities will not be granted without a HR23 name badge. If a delegate loses, misplaces or forgets the name badge, a handling fee of £20 will be charged for a new name badge. When handing out a new name badge, the lost badge will become invalid.

Letters of Invitation

An invitation letter will only be provided to participants who have registered and paid the required registration fees in full for the conference. Once you have paid, your visa letter will be available to download in your online account AFTER 1ST JULY 2022.

The Letter of Invitation does not financially obligate Harm Reduction International in any way. All expenses incurred in relation to the conference are the sole responsibility of the delegate.

Visa Requirements

It is the sole responsibility of the delegate to take care of his/her visa requirements. Delegates who require an entry visa must allow sufficient time for the application procedure. Delegates should contact the nearest Australian Embassy or Consulate to determine the requirements and timing of their visa applications.

The registration fee minus a handling fee of £65 will be refunded after the conference if a visa was applied for in time and proof is shown that a visa could not be granted even though all requested documents were submitted. Notification of non-receipt of visa must be submitted to HRI by 16 April 2023. Refunds will be sent after the close of the conference and will be made in the same form as the original transaction. Harm Reduction International will not directly contact embassies and consulates on behalf of visa applicants.

Data Protection and Sharing of Contact Details

Harm Reduction International will collect and store all personal data for the preparation and execution of HR23. Data protection is warranted in accordance with relevant data protection legislation in the UK. In order to facilitate border entry and visa applications, Harm Reduction International may share contact details of delegates with Australian authorities.


Harm Reduction International shall be held liable in the framework of a duty of care as a respectable businessman according to statutory provisions. The liability of Harm Reduction International - for whatever legal reason - shall be limited to intent and gross negligence. The liability of commissioned service providers shall remain unaffected by this. The delegate shall take part in the conference at his/her own risk. Oral agreements shall not be binding if these have not been confirmed in writing by Harm Reduction International.

Click here to view the delegate fees for HR23. Fees for the event are correct at the time of publication. HRI reserves the right to change the fees at any time but changes will not affect registrations which have already been confirmed by HRI.

To contact the Conference Team with any enquiries, please email conference[at]hri[dot]global.

©2024 Harm Reduction International
Charity number – 1117375
Company number – 3223265
61 Mansell Street
Aldgate, London, E1 8AN
HR23 brought to you by:
Harm Reduction International
In partnership with:
Melbourne Convention BureauMelbourne AustraliaAIVLASHMHarm Reduction VictoriaINHSU